Online Assessment

Start Your Hair Restoration Journey: A Free, No-Obligation Preliminary Review

20 Years of Expertise : Every Step Performed in Hong Kong By Doctors

Why start with an online assessment instead of booking a consultation directly?

This chapter is written for those who are considering our service. We always recommend seeking various independent medical opinion to find out what would be the best for you.

An online assessment provides an efficient, no-cost way to receive initial professional feedback on your candidacy. Not everyone is a suitable candidate for surgery due to factors like unstable hair loss, insufficient donor supply, or unrealistic expectations. This step helps identify these scenarios early, ensuring that when you book a paid consultation, it is with a clear understanding that a viable treatment path likely exists.

Sara’s Comment:

Begin with a confidential online assessment to determine your potential candidacy for hair restoration. This free, professional preliminary review evaluates your hair loss pattern and donor area to see if your goals align with what surgical or medical treatment can achieve. It is a risk-free first step that saves time and ensures only suitable candidates proceed to a detailed physician consultation.

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What are the benefits of a preliminary online assessment?

This process is designed for your convenience and clarity.

  • Efficiency: Receive expert insight without travel or initial consultation fees.

  • Clarity: Understand if your primary concerns (hairline, crown, etc.) can be addressed with current techniques.

  • Realistic Planning: Gain early feedback on which techniques (FUE, FUT, SMP) might be appropriate for your case.

  • No Obligation: This service is free, with no follow-up marketing calls or pressure to proceed.

How does the online assessment process work?

Follow four simple steps for a comprehensive review.

Step 1: Connect With Us

  • Initiate contact via WhatsApp, WeChat, Line, or email. This allows us to guide you on the photos needed.

Step 2: Provide Clear Photographs

1. Front
2. Front Tilting
3. Front Bending
4. Back of Head

Take and send clear, well-lit photos of your scalp from the following four angles:

  1. Front View: Hairline and frontal zone.

  2. Front View, Head Tilted Down: Shows the crown (vertex) under natural light.

  3. Front View, Bending Forward: Reveals the extent of top scalp thinning.

  4. Back of Head: Shows donor area density and hair characteristics.

Step 3: Share Key Information

To help us provide tailored feedback, please include:

  1. Your primary goal (e.g., hairline restoration, crown coverage, eyebrow transplant).

  2. Any technique preference (FUE, FUT, SMP, or “no idea”).

  3. Current hair loss medications (finasteride, minoxidil, etc.) or past procedures.

  4. Your willingness to consider finasteride post-procedure for long-term stabilization.

Step 4: Receive Your Professional Assessment

Step 4: Receive Your Professional Assessment

Our medical team will review your submission and provide honest, preliminary guidance. If you appear to be a good candidate, we will invite you to schedule a formal doctor consultation. If not, we will explain why surgery may not be advised, ensuring you avoid unnecessary expense.

What happens after the online assessment?

If your assessment indicates potential candidacy, the next step is a comprehensive in-person or virtual consultation with the surgeon. This detailed meeting includes:

  • Dermoscopic Scalp Examination: Assessing hair caliber, miniaturization, and donor quality.

  • Detailed Surgical Planning: Discussion of graft estimates, hairline design, and technique.

  • Review of Risks, Benefits, and Alternatives: Ensuring fully informed consent.

  • Formal Quotation and Planning: A complete outline of the procedure and costs.

Key Takeaways

  • Essential First Step: A free online assessment provides professional, preliminary feedback on your surgical candidacy without cost or obligation.

  • Quality Photos Are Crucial: Clear photos from four specific angles are required for an accurate initial evaluation.

  • Manages Expectations: This process identifies unsuitable candidates early, ensuring that consultations are reserved for those with viable treatment plans.

  • Leads to Informed Next Steps: A positive assessment leads to a detailed surgical consultation, where a final, personalized plan is created.

Ready for Your Confidential Preliminary Review?

Take the first step towards a confident decision. Send your four photos and key information via our secure channels for a free, professional assessment. Our team will provide clear, honest feedback on your potential pathway to restoration.

Your Hair Transplant Journey Starts Here

Why pay for a consultation if you’re not a candidate? First find out if hair transplant is a realistic solution for your hair loss.

conditions of using our online assessment

User Agreement Required

  • By proceeding with the online assessment, you confirm that you have read, understood, and agreed to the terms listed below.
  • If you do not accept these terms, please do not use this service.

Privacy Policies

  • Your personal details would not be released to any third party but deleted afterwards.
  • We would not contact you again for any promotion.

Disclaimers

Before using our online assessment service, please read the following terms carefully. By submitting information through this platform, you acknowledge and agree to all the conditions listed below.

1. No Doctor–Patient Relationship Established

  • Submitting an online assessment does not create a formal doctor–patient relationship.
  • The information provided will be reviewed solely for the purpose of preliminary case evaluation.


2. No Guarantee of Consultation or Procedure

  • Whether a consultation or hair transplant procedure is offered will be determined at the sole discretion of Dr. Bertram and his medical team, based on internal clinical protocols and professional judgment.


3. Assessment Based on Provided Information

  • All decisions are made based on the accuracy, completeness, and clinical relevance of the information submitted.
  • The clinic is not responsible for any misjudgment resulting from incomplete, misleading, or inaccurate details provided by the user.


4. Mutual Cooperation is Essential

  • Failure or refusal to provide sufficient information reflects poor compliance, which is incompatible with the high level of mutual trust and cooperation required for optimal surgical outcomes.
  • Patients unwilling to follow instructions are not considered suitable candidates.


5. Dr. Bertram Operates as a Private Clinic

  • As a privately run medical facility, Dr. Bertram’s Hair Transplant Clinic has no obligation to accept every case, especially if considerable medical or ethical risk is anticipated.


6. Patients are Free to Seek Other Opinions

  • Our decision is made in the best interest of the patient and reflects our professional opinion only.
  • Patients are always free to consult other qualified hair transplant providers if they wish to explore further options.


7. Refusal is Based on Medical Grounds, Not Discrimination

  • Declining a consultation or procedure is based strictly on medical suitability, safety concerns, or patient compliance — and should never be interpreted as personal bias or discrimination of any kind.

Still Have Questions ?

If you want to get a personalized answer from our medical team, you can reach us using this form here. We will cantact you as soon as possible.

Our Quality & Safety Standards

Our practice adheres to guidelines established by leading international organizations in Hair Restoration.

ISHRS

International Society of Hair Restoration Surgery is the leading global medical association that establishes international practice standards and patient safety protocols.

ABHRS

The American Board of Hair restoration Surgery represents the highest standard. To maintain rigorous certification requirements the physician must demonstrate surgical expertise.

WFI

Worls FUE InstituteI serves as the premier educational body focused exclusively on Follicular Unit Extraction methodology. The institute ensures consistent application of safe FUE.

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