- 852+ 2891 9689
- [email protected]
- 6/F 29 Austin Road, Tsimshatsui, Kowloon, Hong Kong
At our hair transplant clinic, your trust and confidentiality are as important as your results.
Undergoing a hair restoration procedure is a personal decision, and many patients prefer to keep their medical information, treatment details, and photographic records private.
A clear and strict privacy policy ensures that your personal and medical information is fully protected — before, during, and after your treatment. It also defines how we collect, use, and safeguard your data, including consultation records, surgical details, and any images used (only with explicit consent).
By respecting patient privacy through transparent policies, we maintain professionalism, ethical standards, and patient trust, allowing you to feel secure and respected throughout your journey with us.
At Dr. Bertram, we are committed to protecting your personal data and safeguarding your privacy when you visit our website. This policy explains how we collect, process, and use your personal information, as well as our use of cookies. It also outlines your rights and how you can manage cookies.
When we refer to “we,” “our,” or “us,” it means Dr. Bertram, located at 6/F 29 Austin Road, Tsimshatsui, Kowloon, Hong Kong. Links to external websites provided on our site are for convenience only and do not imply endorsement. By visiting these links, you do so at your own risk, and we are not liable for external content.
Your personal data is disclosed only to current employees and managing directors of Dr. Bertram. We may share information to comply with legal obligations or protect the rights, property, and safety of others. This includes fraud prevention and credit risk reduction. We do not share your data with service partners or business affiliates.
The personal information collected may be used to:
We will retain personal information only as long as necessary for its intended purpose, or as required by law.
The personal information collected may be used to:
We will retain personal information only as long as necessary for its intended purpose, or as required by law.
We may collect information about your device, such as IP address, operating system, and browser type. This statistical data does not identify individuals but helps us analyze website usage patterns.
Cookies are small text files stored on your device by a website’s server. They contain anonymous data like unique identifiers and domain details, improving your browsing experience.
By using our website, you consent to the use of cookies as described in this policy. Adjusting your browser settings to disable certain cookies indicates consent for those not disabled. Blocking cookies may impact the quality of service on our website.
To manage or disable cookies, visit www.allaboutcookies.org. To opt out of Google Analytics tracking across all websites, visit Google Analytics Opt-Out.
If you have questions about our use of cookies or personal data, please contact us:
We will forward your questions to our SEO Service Provider, who will respond on our behalf.
At Dr. Bertram, we are committed to protecting your personal data and safeguarding your privacy when you visit our website. This policy explains how we collect, process, and use your personal information, as well as our use of cookies. It also outlines your rights and how you can manage cookies.
From consultation, surgery, to aftercare, you will receive continued personal care by our doctors, not just consultants.
Have a question? Please feel free to call our friendly customer service.
International Accreditations
Recognized by leading global medical bodies, our clinic stands as one of the most qualified and internationally accredited hair transplant centers in Hong Kong and mainland China. We are proud to uphold the highest standards in medical ethics, safety, and surgical expertise.
Hair transplant is the ultimate solution to restores hair, but not everyone is good candidate.
Our online assessment helps determine if these procedures suit you, saving you time and costs.
With over 17 years of experience, we are dedicated only to hair restoration using the latest FUE technique. To ensure safety all consultations, procedures, and aftercare are conducted by our fully qualified doctors.
Location : 6/F 29 Austin Road, Tsimshatsui, Kowloon, Hong Kong
